Privacy policy

Protecting your privacy is important to us. This privacy policy sets out which personal data we process and for what purpose.

Data controller

The controller responsible for processing data on our website is:

Ecole suisse de sertissage Sàrl
Rue du Greny 9
CH-1296 Coppet

Personal data collected by our website and how it is used

A) Personal data that you make available to us by voluntarily completing and submitting, for example, the forms on the website, including those for subscribing to our newsletters.

This personal data is used exclusively to respond to your voluntary requests and to communicate / interact with you. It may also be transferred to our mailing (newsletter) service accounts, from which you may unsubscribe at any time.

If you provide us with personal data of third parties, you are obliged to undertake towards them to ensure the protection and accuracy of their data.

B) Data collected by cookies that ensure the website functions properly and contribute to the security of your visit, as well as cookies used for statistical purposes. You may configure your web browser at any time to accept or refuse these cookies. Please note that refusing cookies may impair the proper functioning of certain features of the website, and we accept no liability in such cases.

Confidentiality of personal data

Personal data concerning you that is collected through our website is intended solely for our own purposes and will be used only in connection with the request you have made. It may also be transferred to our mailing (newsletter) service accounts, from which you may unsubscribe at any time.

Personal data entered and submitted through our website will only be disclosed to third parties where required by law. Under no circumstances will it be transferred or sold to third parties.

Where personal data is stored

The hosting servers managed by our service providers may be located either in the United States of America, on servers of solutions that meet the requirements of the European GDPR, or in Ireland, where data is stored in full compliance with the revised Swiss Federal Act on Data Protection (FADP), which came into force on 1 September 2023. The choice of storage locations rests solely with our service providers.

Website platform

- Type of data: data entered and submitted by you + cookies

- Storage location: Ireland and/or United States

- GDPR compliant: yes

- Data Processing Addendum referring to Switzerland: Yes (see document)

Google Analytics (cookies): Data Processing Amendment

Google AdWords (cookies): Data Processing Amendment

Google Workspace: Data Processing Amendment

Meta Pixel: Data Protection Terms

Security of transmitted personal data

The entire website runs in secure HTTPS mode. This security protocol encrypts the content of exchanges between the browser and the hosting servers, preventing personal data entered and submitted via forms from being easily read by third parties while in transit. However, as any data transmission may involve a risk, we must decline all liability in the event of interception.

Please note that it is recommended to keep cookies enabled for online booking and/or purchase transactions on our website.

Data Protection Officer

Ms Virginie Petitti is our Data Protection Officer.

You can contact her using the contact form or by post at our address.

Right of access, rectification or erasure of personal data

You may contact us at any time to obtain details of the data we hold about you, to inform us of any changes or to request that such data be erased. If your data was entered and submitted to confirm a paid booking and/or a purchase on our website, we will be required to retain part of it in accordance with our statutory accounting obligations.

Such requests must be made by post only, with proof of identity, so that we can be sure the request concerns the right person and that the information we provide / amend / delete does indeed belong to you. If you are making a request on behalf of a third party, please also provide a power of attorney granting you these rights and proof of their identity.

Please note that we reserve the right to charge you a contribution towards the administrative work such requests entail. Where applicable, you will be duly informed of this before any request is carried out.